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The same user for example, may exist in databases and reporting tools as different accounts. Jane Doe may be ‘jdoe123’ in Snowflake and ‘jane.doe@company.com’ in Tableau.
Using the Merge feature, you can merge jdoe123 and jane.doe@company.com into the Jane Doe profile on K.
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Merge/Unmerge is a batch process that typically runs overnight. Changes may take up to 24 hours to completes |
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Merging Users
Select Platform Settings in the side bar
In the pop-out side panel, under Administration click on Merge
On the Merge page click on the Merge button
The Merge function has been defaulted the Target Type to User
Note: In the future there will be other items that can be merged
Select the Target User.
This is the primary user profile that the user wants to continue having displayed in K
Select the other user profiles that you want to merge with the Primary user profile
Click Merge
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Merging User(s) will link their historical usage. These links can be reversed but history will not be fixed. Check the User(s) details before merging. |
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Reversing merged items
If you have accidentally merged a user in error you can reverse the merge by:
Search for the merged item you want to reverse
Click on the unmerge item icon
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