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This page will show you how to update Reference User details that have been detected by K via the Users page.
Updating Reference Users is useful for:
Ensuring the Zone label is applied
Updating the name and email of the Reference User
Adding a Reference User to a Team
You can access the Users page via: Platform Settings → Administration → Users
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Onboarded: These are individuals that have been onboarded to K via the User Management Portal (e.g. KeyCloak or SSO) and logged into K at least once.
Reference: There are users that have been detected by K in databases or tools that have been integrated to the K Platform. These users could be an Individual User or a System account.
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When K detects a new Reference User, the default setting is to classify it as an ‘User'Individual'. A 'User’ is an individual / person. It's important to review this setting and confirm if the usage is as an 'IndividualUser' or 'System' as this impacts the K analytics that calculates Trust Score, Usage and Zone tags. |
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You can only update details for Reference Users. If you would like to modify the role profile or edit and existing details of an onboarded user you will need to go to your User Management Portal (e.g. Keycloak or SSO pageif using SSO, via the relevant SSO administration portal) |