The following is a sample checklist for an Enterprise deployment.
Note this excludes tasks typically managed under the onboarding program (source integration, user training and show cases etc) or sign-offs from Security, Architecture and other key stakeholder groups.
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| 1 | Security | Security | Enable Single Sign On and Centralised role based management |
| Enable container loggicFor example if the enterprises uses Entra ID, configure Entra ID for SSO and Roles/Groups |
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| 2 | Monitoring | Enable container logging to centralised monitoring service (e.g. Splunk, Azure Monitor, Datadog)
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| 3 | Network | Configure subdomain and certificate for internal routing |
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| 4 | Network | Configure firewalls for direct connections / collectors for source integrations |
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| 5 | Email Integration | Configure email service (K or internal SMTP service) for K alerts |
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| 6 | Alerts | Configure K and monitoring service alerts to the team supporting K |
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| 7 | Support | Assign support responsibilities to a Team |
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| 8 | Confidentiality | Register the product in the Enterprise Service catalog. Ensure the platform has clearly defined:
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| 9 | Upgrades | Establish the upgrade process (automated or manual) and schedules to ensure the platform remains within the recommended support period. |
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| 10 | Capacity planning | Review growth projections and use cases to ensure that the platform infrastructure is suitably sized. |
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| 11 | Onboarding | Establish an onboarding process to enable Employees to request and obtain access Alternatively enable all employees to have basic read access to K |
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| 12 | Offboarding | Establish a regular process to review access to K |
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| 13 | Documentation | Setup documentation covering the key features, workflows, and best practices. Include FAQs to address common issues. |
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| 14 | Training | Setup training material and options for key personas and use cases |
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| 15 | Feedback | Establish channel to gather feedback to the accountable team (and/or vendor) |
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| 16 | Vendor management | Establish monthly/quarter forum with KADA aligned success manager |
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