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This is issue was found during an on premise deployment where a network issue was identified.

There may be times when you have a problem opening the K application in the browser. Use these instructions to diagnose whether you have a network problem

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  1. Unfortunately there is nothing you can do to resolve this problem yourself. Best to let the support team know when this problem occurs.

  2. Network problems typically high priority issues that are resolved quickly. Wait and try again later

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