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K can be configured to use the KADA email service to deliver emails such as platform alerts support and daily notifications.
You can also configure K to use your own organisations SMTP service to deliver emails. To configure your own service you will need a user (and password) configured on your SMTP service and details about your SMTP service to complete the setup.
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Click on Configure Email Notification
Click New Integration and fill in the details. Click Next
SMTP server: e.g. smtp.office365.com
SMTP port: e.g. 587
Username: e.g. kada-noreply@kada.ai
Password:
Sender email: e.g. kada-noreply@kada.ai
SSL enabled: e.g. True
If you wish to use the KADA service and the details have not been configured or provided to you, please let us know at support@kada.ai or by raising a support ticket.
Add the email you wish to receive platform support notifications. Click Next & Save