Summary of this problem
Problems with opening the K application in the browser are typically related to network issues
Using this guide we will help to diagnose IF if it is a network problem
Instructions to diagnose this problem
If you try accessing K and encounter a blank screen
Press F12 to open the Inspection panel
Go to the CONSOLE tab found at the top of the panel
If you see the following error: “ERR_NAME_NOT_RESOLVED” then you have a network problem
How to fix this problem
Unfortunately there is nothing you can do to resolve this problem yourself. Best to let the support team know when this problem occurs.
Network problems typically high priority issues that are resolved quickly. Wait and try again later