Page Comparison

Security

Enable Single Sign On and Centralised role based management

For example if the enterprises uses Entra ID, configure Entra ID for SSO and Roles/Groups

Configure integration with Azure Entra ID

Monitoring

Enable container logging to centralised monitoring service (e.g. Splunk, Azure Monitor, Datadog)

• Compute

• Memory

• Storage

Network

Configure subdomain and certificate for internal routing

Network

Configure firewalls for direct connections / collectors for source integrations

Alerts

Configure K and monitoring service alerts to the team supporting K

Support

Assign support responsibilities to a Team

Confidentiality

Register the product in the Enterprise Service catalog. Ensure the platform has clearly defined:

• Service Owner

• Category

• Classification

Upgrades

Establish the upgrade process (automated or manual) and schedules to ensure the platform remains within the recommended support period.

Capacity planning

Review growth projections and use cases to ensure that the platform infrastructure is suitably sized.

Onboarding

Establish an onboarding process to enable Employees to request and obtain access

Alternatively enable all employees to have basic read access to K

Offboarding

Establish a regular process to review access to K

Documentation

Setup documentation covering the key features, workflows, and best practices. Include FAQs to address common issues.

Training

Setup training material and options for key personas and use cases

Feedback

Establish channel to gather feedback to the accountable team (and/or vendor)

Vendor management

Establish monthly/quarter forum with KADA aligned success manager