The following is a sample checklist for an Enterprise deployment.
Note this excludes tasks typically managed under the onboarding program (source integration, user training and show cases etc) or sign-offs from Security, Architecture and other key stakeholder groups.
Category | Task | Type | |
---|---|---|---|
1 | Security | Enable Single Sign On and Centralised role based management For example if the enterprises uses Entra ID, configure Entra ID for SSO and Roles/Groups | Recommended |
2 | Monitoring | Enable container logging to centralised monitoring service (e.g. Splunk, Azure Monitor, Datadog)
| Recommended for Your cloud deployment only. Not required for K SaaS |
3 | Alerts | Configure K and monitoring service alerts to the team supporting K | Recommended |
4 | Support | Assign support responsibilities to a Team | Recommended |
5 | Confidentiality | Register the product in the Enterprise Service catalog. Ensure the platform has clearly defined:
| Optional |
6 | Upgrades | Establish the upgrade process (automated or manual) and schedules to ensure the platform remains within the recommended support period. | Recommended |
7 | Capacity planning | Review growth projections and use cases to ensure that the platform infrastructure is suitably sized. | Recommended for Your cloud deployment only. Not required for K SaaS |
8 | Onboarding | Establish an onboarding process to enable Employees to request and obtain access Alternatively enable all employees to have basic read access to K | Recommended |
9 | Offboarding | Establish a regular process to review access to K | Recommended |
10 | Documentation | Setup documentation covering the key features, workflows, and best practices. Include FAQs to address common issues. | Recommended |
11 | Training | Setup training material and options for key personas and use cases | Recommended |
12 | Feedback | Establish channel to gather feedback to the accountable team (and/or vendor) | Optional |
13 | Vendor management | Establish monthly/quarter forum with KADA aligned success manager | Recommended |