Info |
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Applicable to Administrators |
Objective of this article:
K can integrate with other sources that you may use for issue management so that issues created in K can be managed in your central issue management tool.
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Give your integration a name. Users will see this name when they create an issue
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Add your Jira details (Watch out! this step may be a bit complicated)
Site name should be the URL for your Jira instance
Project ID, Jira Type ID must be the number as found in JIRA. Use the following articles to help you find your Project and Jira Type ID
https://confluence.atlassian.com/jirakb/how-to-get-project-id-from-the-jira-user-interface-827341414.html
https://confluence.atlassian.com/jirakb/finding-the-id-for-issue-types-646186508.htmlField name is where the KADA reference will be stored. This can be an base field in your Jira template (like Labels) or a custom field you can add to your template. Use the following articles to help create a custom field
https://confluence.atlassian.com/adminjiraserver/adding-custom-fields-1047552713.html
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