Only K Admins have the ability to update Reference user details
This page will show you how to use the Users page to update Reference User details that have been detected by K.
You can access the Users page via: Platform Settings → Administration → Users
Onboarded User vs Reference User
K has two types of users:
Onboarded: These are individuals that have been onboarded to K via the User Management Portal (e.g. KeyCloak or SSO) and logged into K at least once.
Reference: There are users that have been detected by K in databases or tools that have been integrated. These users could be an Individual or a System account.
When K detects a new Reference User, the default setting is to classify it as an 'Individual'.
It's important to review this setting and confirm if the usage is as an 'Individual' or 'System' as this impacts the K analytics that calculates Trust Score, Usage and Zone tags.
Updating Reference Details
To update the details of a Reference User click on either the Edit icon or Add Teams icon.
Through these two functions you can update the reference users:
First name
Last name
Associated email address
Usage Type
Associated teams
You can only update details for Reference Users. If you would like to modify the role profile or edit and existing onboarded user you will need to go to your User Management Portal (e.g. Keycloak or SSO page)