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Managing local users (Add, Edit, Delete, Reset Password)

This page will explain how to manage individual users when you are not using an enterprise account management system like Azure Active Directory.

This function is restricted to K Administrators


Step 1) Navigate to the User management page

  • Select Platform Settings in the side bar

  • In the pop-out side panel, under Administration click on Customisation

  • Check Enable Single Sign On is OFF

  • Select Configure Local Users


Step 2) Add User

  • Select Users in the Keycloak side panel and click Add user

  • Complete the mandatory details for your user and click Save

    • User name: The ID the user will log into K. This should match the user ID typically used in the organisation e.g. jdoe123

    • Email: This should be the primary email that notifications from K are sent to

  • Click on the Credentials tab

  • Click Set Password and type a Password and set Temporary to On.

    • By specifying this is a temporary password, the user will be forced to update their password the first time they log in to K

       

If there are no roles to select from, you will need to first setup the K roles. See Configuring Role Permissions for more information


Step 3) Maintaining User Profile - Password Reset

  • If a user has forgotten their password, log in to Keycloak via the User Administration Portal

  • Select Users in the side panel and search for the User

  • Click on the Users ID and select the Credentials tab

  • Click Reset Password and type a new temporary password and set Temporary to On.

    • By specifying this is a temporary password, the user will be forced to update their password the first time they log in to K

  • Click Save

 

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