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Deactivating and Reactivating Manual Source

Owned by Chichi
Last updated: Dec 10, 2024
1 min read

This page will walk through how to de-activate and re-activate a manual source.

Deactivating a manual source

To deactivate a manual source you will need to go to the Manual Source page.

  • Platform Settings → Sources → Manual tab → Sources tab

  • Click on the edit icon image-20241204-103722.png

  • Click on the deactivate button on the top right corner of the Sources page

image-20241204-103245.png

Reactivating a manual source

Deactivated sources can be located on the Inactive tab on the Sources page.

To reactivate a manual source:

  • Click on the edit icon image-20241204-103722.png

  • Click on the reactivate button in the notification bar

    image-20241204-104344.png

 

  • After re-activating a manual source, always download a new template to check what has previously been manually uploaded to the source.

  • Unlike Direct Connect / Collector sources, when you de-activate a manual source, previously uploaded data is retained. Check what data was previously updated to see if any of the existing manual source data should be updated or deleted.